-
Frequently Asked Questions
About the Coffee.
How should I store my coffee to keep it fresh?
Keep it in a cool, dark place inside its resealable bag. Avoid the fridge or freeze — moisture can impact freshness. Once opened, consume within 2–3 weeks for the best flavor.
What types of coffee do you offer?
We offer light, medium, dark, and decaf roasts, sourced from Central and South America’s best farms. Each roast features tasting notes like chocolate, caramel, citrus, or nutty tones — perfect for pour-over, drip, espresso, or cold brew.
What makes SOX Coffee different from other coffee brands?
Every packaged box of SOX Coffee is more than just coffee — it’s a personal gift. We combine Specialty Grade craft-roasted coffee with custom-designed packaging that lets you add names, dates, and heartfelt messages. Each order is fresh-roasted in the USA and personalized just for your recipient.
How fresh is the coffee when it arrives?
Extremely fresh! Your coffee is roasted to order — not pulled from a warehouse shelf. We ship within days of roasting, ensuring peak flavor, aroma, and quality when it reaches your door (or your recipient’s).
Can I personalize the coffee package (box)?
Absolutely. You can personalize the “To” and “From” names, add a short message, and even choose from preset verses or upload your own custom text (depending on the design). What you see in the live preview is exactly how it will print.
Fundraising Organizer
How should I store my coffee to keep it fresh?
Keep it in a cool, dark place inside its resealable bag. Avoid the fridge or freeze — moisture can impact freshness. Once opened, consume within 2–3 weeks for the best flavor.
What types of coffee do you offer?
We offer light, medium, dark, and decaf roasts, sourced from Central and South America’s best farms. Each roast features tasting notes like chocolate, caramel, citrus, or nutty tones — perfect for pour-over, drip, espresso, or cold brew.
What makes SOX Coffee different from other coffee brands?
Every packaged box of SOX Coffee is more than just coffee — it’s a personal gift. We combine Specialty Grade craft-roasted coffee with custom-designed packaging that lets you add names, dates, and heartfelt messages. Each order is fresh-roasted in the USA and personalized just for your recipient.
How fresh is the coffee when it arrives?
Extremely fresh! Your coffee is roasted to order — not pulled from a warehouse shelf. We ship within days of roasting, ensuring peak flavor, aroma, and quality when it reaches your door (or your recipient’s).
Can I personalize the coffee package (box)?
Absolutely. You can personalize the “To” and “From” names, add a short message, and even choose from preset verses or upload your own custom text (depending on the design). What you see in the live preview is exactly how it will print.
Legal, Payout & Compliance
Is SOX Coffee a licensed fundraising platform?
SOX Coffee operates as an online commerce and affiliate fundraising program, not a traditional charitable solicitation.
Do we need to sign a contract to fundraise?
No formal contract is required. Participation is governed by clear online terms & conditions accepted during signup.
Who processes payments from supporters?
All supporter payments are processed securely online through SOX Coffee’s checkout system.
How are our fundraiser earnings calculated and where can we see them?
Your earnings are calculated automatically based on $5 per item unit sold during your campaign. All orders, sales totals, and earnings are visible in your secure organizer portal.
How and when are payouts issued? In what form?
Payouts are issued after your fundraiser ends, once orders are finalized and verified. Payouts are made using the payment method you select during setup, without handling cash or collecting payments manually.